Delivery UK
Delivery Information
At Ocha & Co., we aim to provide efficient and reliable shipping to all our customers. Here’s what you need to know about our delivery policy:
Shipping to the UK
- Where We Ship From: A big part of our community is based in the UK. To serve you better, all UK orders are now shipped express from our local warehouses across Great Britain.
-
Delivery Times:
-
Express Delivery: 24 – 72 hours.
-
Express Delivery: 24 – 72 hours.
- Tracking is included with every order, and deliveries do not require a signature.
Delivery Issues
If your order has not arrived within:
- 10 working days (UK)
- 14 working days (International)
Please contact us, and we will investigate promptly.
Contact Us
For any inquiries about your order or shipping options, reach out to us:
- Email: info@ochaandco.eu
- Phone: +81 (80) 9003 3438
Or send a message in the chat.
Quality without concessions
Vaccuum-sealed for freshness. Small batches for maximum shelf-life.
Free delivery
From $60. Fast dispatch, fresh from Japan.
Shipping worldwide
Wherever you are, we bring Japan’s finest teas to your door.
Traditional craft, natural farming
Our teas are grown in rich, mineral soils using time-honored Japanese techniques.
